Phone Systems
Our Services
Revolutionize Your Industry with Edge Computing
We’re redefining business communication for the modern Australian business. We’ve created intuitive, all-encompassing PBX solutions designed to meet every one of your communication requirements. It doesn’t matter if you’re at your desk or on your couch— our integrated support for handsets and softphone apps keeps your business lines open wherever you are.
But we’re not just about voice calls. Our next-gen cloud PBX by Yeastar allows for video calling, call analytics, automated reporting and recording, live call management, and more. With unlimited SIP lines, and custom ad-on hold recordings, you’ll project a professional image while ensuring your customers always get through to the right department. Choose EcoTel today for streamlined, stress-free communication.
Redefine your business with advanced call routing
Take your business communication to the next level with our advanced call routing features. With intelligent call queues, IVR’s, and dynamic ring groups, we can ensure that every call gets directed to the right place, right on time. No more missed opportunities, no more frustrated customers.
Our system allows you to set up customised routing paths based on a variety of factors such as time of day, caller ID, or even the nature of the query. This ensures your customers always reach the right department or agent, enhancing their experience and your team’s efficiency.
Additionally, our IVR system delivers a professional, easy-to-navigate call experience for your customers, while smart ring groups optimise your staff’s availability. Experience the simplicity and efficiency of a phone system designed with your business in mind.
- Remote work-friendly softphone solutions
- Advanced call analytics and recording
- Custom CRM Integration
- Automatic 4G Failover
- SLA Monitoring and notifications
Plans & Pricing
Tailored Communication Systems
Welcome to EcoTel’s PBX phone systems – your answer to easier, smarter conversations.
We develop solutions that are perfect for businesses of all sizes and types.
ECO
- Up to 2 users
- Basic Call Routing
- Call Reports
- Mobile Softphone App
- Unlimited Call Packs
ENTRY LEVEL
- Up to 30 users
- Standard Call Routing
- Call Analytics
- Mobile Softphone App
- Ad-On-Hold Music
- Unlimited Calls Packs
- CRM Integration
ENTERPRISE
- Up to 2,000 users
- Advanced Call Routing
- Call Analytics
- Mobile Softphone App
- Ad-On-Hold Music
- Unlimited Calls Packs
- CRM Integration
- Video Calling
- 4G Failover
- Queue Mangement
- Live Performance Wallboards
Unlock Savings Potential with a Comprehensive Bill Review
Let our experts analyze your current expenses and identify opportunities for cost reduction with our complimentary Bill Review service.
Process
Step-by-step for a seamless set-up.
01
Service Qualification
Submit your details, and we’ll reach out same-day with detailed findings.
02
Proposed Solution
Decades of industry experience put into our suggested services.
03
Schedule Installation
Qualified, local installers and responsive remote technical support.