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Our story began in Sydney with the vision of our founder, Peter, who aspired to create a telco that could make a nationwide impact. Today, that seed of an idea has grown into a thriving, family-owned telecommunications company, serving hundreds of clients all over Australia.
In 2019, a fresh perspective was added when Alyssa, Peter’s daughter stepped up and became our Director. Together with her brother Mike, who leads our technical support, they continue to steer the business towards a successful future.
Our growth story is characterized by robust business relationships, aligning with companies that reflect our values and our steadfast dedication to service. Central to our expansion has been Sam, our proactive Business Development Manager, who ensures our clients always receive exceptional care.
As we continue to grow and evolve, our commitment remains the same: to serve businesses with the kind of dedicated, personal service that only a family business can offer.
We have a vision to empower Australian enterprise with sustainable, innovative telco solutions, whilst championing environmental responsibility.
Our 'Like-New' smartphones come with 12 month warranties and start at $200! We have affordable, environmentally friendly mobile phones from Google, Apple, and Samsung.
We've partnered with not for profit organisations and Australian tree panting groups, contributing to the regeneration of native Australian bushland.
From solar-powered data centres, to carbon offsetting our office and fleet. We're committed to spreading our clean business and good vibes.
Old and defective tech is often binned incorrectly with valuable (and harmful) materials thrown into landfil. Enquire about our buy-back & recycling initiatives.
Drop us a line and we’ll be in touch!
We’re not like other service providers, our approach to business communications has set us apart with our values and love for our clients.
We like IVRs as much as the next person – not much. Our support queues average an answer rate of less than 9 seconds.
We offer SLAs, prioritised support and after-hours support for complete peace of mind.
Benefit from our complimentary telco consulting. We analyse, segment, and optimise call routes for medium to large organisations.
© 2023 ECOTEL – ABN 44 624 288 482